All contractors, subcontractors, and tradesmen, regardless of role, trade, or contract value, must provide documented proof of all licenses and insurance held prior to commencing work, or explicitly disclose the absence of such credentials.

All contractor-held insurance policies shall be publicly accessible through a centralized digital system. Insurance disclosures must be provided by the contractor and written in plain language that clearly identifies the coverage scope, exclusions, policy limits, and if any coverage is supported by third-party funding the validation of the funding for the third-party.

All licensed participants in home selling process shall disclose all ownership, commercial interests or relationships with other participants in the process.  Licensed contractors shall disclose ownership interests in all registered business entities operating within the Commonwealth in the construction or remodeling industry for a minimum look back period of seven years. Realtors must disclose financial relationships between themselves or their broker and the builder/contractors they are representing. 

Realtors and brokers must disclose any bonus payments as part of their incentive compensation outside of the standard commissions paid for representing any builder or contractor they are promoting.

The organization will develop and maintain an evolving information resource online focused on providing a layperson’s explanation of industry terms, provisions, obligations, and regulations on a best-efforts basis. 

The organization will provide performance statistics and average outcome data so that potential consequences of any restrictions promoted by a contractor in an agreement are fully understood by the consumer.  The data will be compiled by the Virginia Promise from public sources, official consumer complaints and cases, and relevant experts. 

This includes arbitration but will encompass all critical areas that consumers should understand before engaging in commerce within the Commonwealth of Virginia.    

Fraud standards will prioritize objective, evidence-based determinations rather than requiring proof of intent alone.  If fraud or the potential of fraud is found, the date of the first instance of the discovery cannot serve as the date to determine the statute of limitations on all future fraud that has not yet been identified. 

Each instance of fraud must be judged and cannot be excluded from legal review, regardless of prior unrelated fraud claims.  Enforcement criteria must be reasonable, consistent, and actionable, enabling regulators to address verified misconduct and material misrepresentation.

Regulatory complaints, investigative findings, and litigation records, regardless of outcome, shall be retained by the Virginia Promise and made publicly accessible for a minimum of ten years.

This ensures continuity, transparency, and informed consumer decision-making. 

Any third-party warranty, insurance, or protection product recommended, required, or facilitated by a contractor must meet specific language requirements, including detailed explanation of coverage scope, limitations, financial backing, claims processes, and consumer remedies.

Any of these products cannot supersede, limit, or diminish statutory consumer protections under Virginia law.

Attorneys involved in construction-related litigation, consistent with existing legal ethical standards, shall disclose any prior professional relationships with opposing parties before providing representation. Elected officials and government employees participating in, or overseeing, complaints, investigations, or enforcement actions shall disclose any financial, professional or personal relationships with parties to any matters they are engaged in.

If a government-declared emergency materially impacts construction timelines or warranty protections, the period for contract obligations and implied warranty claims shall be automatically extended by the same duration as the official government-declared emergency period. 

Documented findings of evidence suppression, alteration, or improper handling by a public official or employee shall be retained on the Virginia Promise database for a minimum of ten years.

When a consumer has relied on a contractor’s verified licensing and insurance representations and obtained required third-party inspections (three for new construction; one to two for major renovations based on transaction size), the Commonwealth shall assume financial responsibility for verified damages if the contractor fails to remedy them in a timely manner. This protection applies only when enforcement remedies have failed to satisfy the contractual obligations in a workmanship-like manner.